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FAQ

How do I reset my password?

Use the "Forgot password?" link on the sign-in page. We email you a reset link.

How do I cancel my subscription?

Open Account → Billing in the app and choose "Cancel subscription". Your plan stays active until the end of the period you have already paid for.

Do you offer refunds?

Fees are non-refundable. You can cancel whenever you like and keep access to the end of the period you have already paid for — Section 4.6 of the Terms of Service sets out the only exceptions.